I am trying to create a business page. I followed the instructions in the tutorial video but a link to the page shows in the home section of my...

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Customer

I am trying to create a business page. I followed the instructions in the tutorial video but a link to the page shows in the home section of my Facebook personal page not as a separate page. Can you help please?

Last updated
Byron Narciso
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Byron Narciso
Facebook Expert

Hello Arthur , I'm happy to help you here. 

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Customer

Hi Byron, I thought this was a facebook help chat line. How has it gone through to your company?

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Byron Narciso
Facebook Expert

Hi Arthur, 

We are ExpertHelp LLC, a premier independent provider of professional support services for a variety of professional fields. Although we are not the related to Facebook, we will be more than happy to offer you the most accurate and helpful guidance on how to handle this situation described in your question. If you have asked your question to us in error, please kindly reply to this message.

 

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Customer

I am happy to go ahead, have you seen my question?

Posted
Byron Narciso
Facebook Expert

Yes. Are you using a computer or a mobile device?

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Customer

A computer

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Byron Narciso
Facebook Expert

Alright. Were you able to finish creating your business page? 

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Customer

I thought I had created a business page but it did not show up as a sepereate page, just a link on my facebook home page. I asked for remote assistance are you able to do this?

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Byron Narciso
Facebook Expert

I did not see  remote assistance upgrade but yes I can initiate the remote support and I'll do take a look and do the steps to assist you in creating a business page. Are you using a mac or windows? 

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Customer

I certainly upgraded for remote assistance so can we go ahead please. I also wnat to change the name of the page i created or create a new page and delete the old one.

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Byron Narciso
Facebook Expert

May I know if you're running windows or mac before I initiate the remote support? 

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Customer

windows 10, firefox browser. I also have anydesk if that helps.

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Erica
Customer Support

4/19/19   Ticket #93438

"I paid $77 plus a $15 tip for Byron Narciso to set up a business page for me independent from my personal FB page. However, the only way I can gain accesss is through my personal page. If I do a FB search the page does not appear so I can’t promote the page. Will you correct this please or refund my money if you cannot correct it. The page is The Marketing Coaching Centre."

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Byron Narciso
Facebook Expert

Hi Arthur,

You can go to your business page by accessing business.facebook.com. 

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Byron Narciso
Facebook Expert

Arthur,

Your business manager account is accessible via business.facebook.com. The business page is also accessible via your personal account but not associated in your business manager account instead its a backup admin if in case you'll have problems in the business manager. 

Posted
Customer

Hi Byron, thanks for your reply. Yes I know it is accessible from both those places - however I cannot log on to the business manager page because it does not recognisemy log in details - but I want to promote the page independentl as it will be used to generate leads. how do I do this?

Posted
Byron Narciso
Facebook Expert

The login details should be the 2nd email you registered to facebook followed by the password you enrolled when we are trying to create the business manager account. Let me know if you'll be able to access it using your business manager accoumt credentials. 

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Customer

Hi, sorry for the delay in replying. No, it says the email does not exsist.

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Byron Narciso
Facebook Expert

Hi Arthur, 

I'm going offline now. Let's try to reconnect tomorrow 3PM UK time and we will check and see whats wrong .

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Customer

 Hi Byron,

I am visiting my daughter tomorrow so won't be available at 3pm. Can we say Tuesday preferably morning?

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Byron Narciso
Facebook Expert

Hi Arthur,

Tuesday afternoon or evening UK time will be fine. 

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Customer

 Hi Byron, are you still online? I am back earlier than expected.

 

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Customer

 Hi Byron, will we be able to continue our chat at 2.15 uk time today?

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Customer

 Hi Byron, can we chat at 2.15 uk time today?

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Byron Narciso
Facebook Expert

Sure or we can start now 

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Byron Narciso
Facebook Expert

Let me know once you're available. at 2:15 PM UK  time and I'll be standing by.

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Customer

Hi Byron, ready now if you are

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Byron Narciso
Facebook Expert

Details: remote support| assist on how to access the business page | provide tips on how to promote the page | advise to finish the page|

Posted

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