My Kindle is only showing one third of the screen. It is still under warranty. Can I repair it some way or should I return it? Where do I send it?

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Hi,

Thank you for waiting!

If it is still under warranty then it can be repaired.

May I know where you purchased it from and when?

https://www.amazon.com/returns

Hi, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.
Issue identified :

Only 1/3 of the screen is showing

Solution Implemented :

Call customer and assisted in isolating the issue

Tried a complete reboot to view the Kindle splash screen.

problem still occur in the splash screen which indicates Hardware/ LCD problem

Assisteed customer in scheduling a replacement thru Amazon.com

Answer Accepted

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