I am trying to print an Indesign file to a postscript file and I keep getting a print engine error. I’m using Windows 8 and Indesign CC 2019. I...

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Hi Gilbert,

Thanks for waiting. Im here to help. May I know the exact message that you get when you try to print? 

 Dear Gilbert, It was a pleasure helping you with your Adobe issue today. Here is a summary of the resolution.

Issue identified : Unable to create a printable postscript file

Solution Implemented : Called the customer / Remotely accessed the computer / We checked the file and we discovered that there are pages that are causing the issue / We tried to use a different file and it works fine / explained to the customer that the issue is the file that we are using / Advised to resend the file or recreate the file / Customer understand / No other issues raised / Issue Resolved / Answer Accepted

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