There is something wrong with the color balance. For example, when printing or copying red it is coming out yellowish. Have changed all the ink...

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Hi DeBusman

Thank you for waiting.

What is the specific model of your Epson printer?

Thanks

Ferdinand

Thank you Debusman,

Have you tried performing the cleaning?

Are you printing froma computer?

Can we perform a remote session?

alright click this link

https://fastsupport.gotoassist.com/598729529

this will download the app

RUN it and say allow and yes to join the support session.

ok Yes, On your laptop

go to this link on your browser

https://fastsupport.gotoassist.com/598729529

ok, let me know how it goes, then we'll try something else if that will not work.

Dear DeBusman, It was a pleasure helping you with your Epson issue today. Here is a summary of the resolution.
Issue identified :

Red is printing yellowish

Solution Implemented :

Call customer / Remote access

Tested printing and showed a problem with the Magenta cartridge / No Magenta color coming out.

Performed cleaning thru the printer option but still the same problem appeared

Nozzle check showed that red is not pushing thru the paper.

Advised customer of a manual cleaning using water to rinse the nozzle

Advised customer of repair or replacement if it still the same problem

Answer Accepted

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