The protective face of my tablet has buckled leaving an opening on either end . I now have black spider like lines. can the face plate be repaired?

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Customer

The protective face of my tablet has buckled leaving an opening on either end . I now have black spider like lines. can the face plate be repaired?

Last updated
Ferdinand Aquino
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Ferdinand Aquino
Kindle Expert

Hi Michael,

Thank you for waiting!

Is it a protective cover plastic or its part of the LCd itself?

Posted
Customer

protective cover plastic

Posted
Ferdinand Aquino
Kindle Expert

Yes it can be replaced, May I know the model of your Kindle?

Posted
Customer

model kindle fire hdx 8.9 (3rd Generation  serial #  B ***-***-**** 80706

Posted
Ferdinand Aquino
Kindle Expert

Hi Michael,

Yes, if it is the screen protective cover then it can be replace.

you can search online to purchase from or just go to a nearest Gadget store like Bestbuy or office depot.

ask for a Kindle HD 8.9 SCREEN PROTECTOR

If you are going to buy this from a local store be sure to ask for assistance in installing it as well.

I hope this helped and answered your question.

 

 

Posted
Ferdinand Aquino
Kindle Expert

Dear Michael, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.
Issue identified :

Inquiry about dettached protective cover

Solution Implemented :

VErified it is not the LCd panel

Advised customer that the protective screen can be replaced

Advised to look for Screenprotector for Kindle HD 8.9

Answer Accepted

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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