cannot remember the password for my ipad. Need some help.

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Customer

cannot remember the password for my ipad. Need some help.

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPad) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Apple Certified Tech

Hi Shiela,

Thank you for waiting!

Are you referring to your Apple ID Password?

May I ask if yo uhave your Apple ID?

Posted
Customer

Im on my phone.  Do you have any info that will help me?

Posted
Customer

I have a apple ipad.

Posted
Ferdinand Aquino
Apple Certified Tech

Ok, Let me help you get a new password,

What number May I reach you at?

Posted
Customer

Im referring to the password on my apple ipad

Posted
Customer

***-***-****

Posted
Ferdinand Aquino
Apple Certified Tech

Expert Notes:

Call customer

Checked the apple ID and it only has the iPad to recover which is now in Activation lock.

Assisted customer in requesting Account recovery.

Account recovery will be updated tomorrow

Will call customer again tomorrow for updates.

Posted
Ferdinand Aquino
Apple Certified Tech

Hi Shiela,

Been trying to call your numbr but there were no answer.

Let us know if the Recovery we requested has updated and unlock the accont or if you still need assistance.

I will try calling you back and hopefuly reach you.

You can also respond to this page

I'll be waiting for your response

Thanks!

Posted

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