I have a sports tipping page, I ran 3-4 ads they all got approved then a week later got rejected, I followed all the guidelines but they say I need...

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Customer

I have a sports tipping page, I ran 3-4 ads they all got approved then a week later got rejected, I followed all the guidelines but they say I need written permission from Facebook to run real life gambling ads, it’s doesn’t say what info I need or where to send it? My ad account isn’t running at the moment

Last updated
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Jenny Muralidharan
Customer Support

As received from the customer via support ticket# 95691 - "I ran a gambling ad for my tipping page, it got approved then rejected a week later, saying I need written consent, where and how do I get that and where do I sent it?" 

Posted
Customer

Yes I am ready to chat about my question now, also I'm from Australia not USA so I know there will be different regulations for each country 

Posted
Charles Totherow
Facebook Expert
Charles Totherow
Facebook Expert

Sent requests to Facebook to appeal decision of disapproved ads awaiting decision from Facebook to re instate the ads

Posted
Charles Totherow
Facebook Expert

Do you have any updates from facebook about running your ads?

Posted
Charles Totherow
Facebook Expert

Please let me know the issue is resolved or if I can help with anything as well?

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Charles Totherow
Facebook Expert

Posted
Charles Totherow
Facebook Expert

Dear Tim, It was a pleasure helping you with your Facebook issue. Here is a summary of the resolution.


Issue identified :  Customer needed help with facebook ads

 

Solution Implemented :   Called customer/  assisted to appeal facebook decision on disabling facebook ads.  Customer took down page and restart at a later date

Accepted Answer

 

 

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