I am unable to open the app zappos because I don't have the upgrade iOS 7.0. I have the original I pad. Am I able to upgrade?

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Hi,

Thanks for waiting. May I know the exact model of your iPad so I can check if it is possible to update it to iOS 7.0

Please tap Settings - General - About - Model

I'll be waiting for your response.

Thanks for the information. You are using an iPad 1 (1st Generation). Unfortunately it is not eligible for the iOS 7 upgrade. You can only update the iOS of your iPad to iOS 5.

If you want to use the Zappos app you need to use an iPad that is capable of running iOS 7 (iPad 2 upto the latest version)

If you have questions please let me know. If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button on the top of this page right below my first response

Hi,

Were you able to read my previous post/comment?

Thanks

That's correct the Zappos software requires the latest version of iOS. Anything else I can assist you with? If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Thanks