I just got an asus desktop model MHADUS0040. EVERYTHING WORKS ON IT BUT i HAVE NO SOUND. i HAVE SPEAKERS ON MY MONITOR, NO SOUND, i PLUGGED IN...

Hi, Thank you for contacting ExpertHelp LLC. My name is Abe, and I am here to assist you. Please wait while I check your question and prepare the answer for you. I might also ask you to provide additional information if needed so I could provide you with the correct answer.

You can check the email that you have registered on this site for notifications and a link to this page every time I post a comment/answer. Thank you.

Thank you for waiting. May I know the operating system of your computer please? You can respond to me by using the blue 'Reply' button from right below this message or use the chat feature below to start a conversation. Thank you.

Thank you for replying. The symptoms can be caused by the volume properties, a driver problem or the speakers itself. If the speakers work on a different device but not on the computer, this may indicate a driver problem.

I may be able to assist you with the setup if you would allow me to do a remote access on your computer with no additional charges. All you need to do is to download and install a program that would allow our computers to communicate. This way I could connect to your computer remotely and check for possible problems with the audio and fix it for you while you watch and wait. Please let me know if you want to proceed remote access by replying to this message using the blue 'Reply' button from right below this message. Thank you.

Hi, were you able to read my last message?

Thank you. To be able for me to connect, please download TeamViewer Quicksupport software from the link below:

• Click this link> http://connect.teamviewer.com/v9
• Download and Save the .exe file on your computer
• After downloading, install Teamviewer to your computer.
• Once installed launch Teamviewer and it will assign you with an ID and a Password.

Please provide me with your Teamviewer ID and Password after following the steps above so I could connect to your Asus. I will wait for the details. Thank you.

Expert Notes Chat established

• Audio Issues
• Remote accessed
• cx using built in monitor speakers
• Setup Audio settings to speakers
• No additional Issues
• Issue resolved

CASE CLOSED