We cannot bring up Netflix on our T.V. And, so often in the past when we can bring it up we lose the picture. We are very unhappy about the...

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Customer

We cannot bring up Netflix on our T.V. And, so often in the past when we can bring it up we lose the picture. We are very unhappy about the entire situation. Please help us.

Last updated 7/14/2014

Elixir Cada

Netflix Tech

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.

Posted 7/13/2014

Elixir Cada

Netflix Tech

Hi Adele,

May I know the exact model/brand of your TV? Do you have a device connected to the tv for you to watch netflix?

Posted 7/13/2014

Elixir Cada

Netflix Tech

Hi Adele,

Were you able to read my response?

Posted 7/13/2014

Customer

Our problem has been solved-no further assistance is required.

Posted 7/16/2014

Elixir Cada

Netflix Tech

Alright..

Thank you for reaching Experthelp.

Posted 7/17/2014

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Byron has over 15 years of Technical Support Experience with expertise on Windows, Apple devices , Android, Virus Removal, Cloud Computing, Email Configuration, Smartphones, Facebook, Instagram, Kindle, Twitter,Dropbox, Linkedin, Printer configurations and Networking. He has worked for some of the top computer manufacturers in the world and has served as a Subject Matter Expert for Level 1 and 2 technicians providing assistance in resolving advance technical issues. Byron holds a degree in Electronics and Communications Engineering with a DSCE and CCNA certification.

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We cannot bring up Netflix on our T.V. And, so often in the past when we can bring it up we lose the picture. We are very unhappy about the...

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