Mircrowave goes to SE can't do anything

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Customer

Mircrowave goes to SE can't do anything

Last updated
Abe Pastor
Samsung Expert

Hello and welcome to ExpertHelp LLC! My name is Abe and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon.

Last updated
Customer

Abe where is my help

Posted
Abe Pastor
Samsung Expert

SE or 5E codes are usually sensor problems. it is also a catch-all for a keypad shorting issue. if it's either issue then it will need parts replacement or professional service. May I know the exact model number of the product please?

Posted
Abe Pastor
Samsung Expert

SE or 5E codes are usually sensor problems. it is also a catch-all for a keypad shorting issue. if it's either issue then it will need parts replacement or professional service. May I know the exact model number of the product please?

Posted
Abe Pastor
Samsung Expert

When an SE error code is displayed on the OTR, the previous solution was to replace the SWITCH MEMBRANE or the ASSEMBLY CONTROL BOX. But due to various quality issues that occurred when tests repairs were performed using these parts, Samsung to stop providing the SWITCH MEMBRANE to complete this repair.

SOLUTION

To repair a microwave with an SE error on the front panel, replace the ASSEMBLY CONTROL PANEL instead. The ASSEMBLY CONTROL PANEL includes the SWITCH MEMBRANE, CONTROL PANEL, and WINDOW DISPLAY.

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I will look for part numbers and post it on my next message.

Posted
Erica
Customer Support

Ticket #32409
"Yes the mater is solved"

Posted

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