Dear Dell Support.com I had a big problem after calling Dell Support.com
I could not send e-mails or receive them for a few days. So, I called Time
Warner Technician support, they made me call Internet Explorer, and they
told me that I had a wrong e-mail address with a correct password.
I called Time Warner again and they asked to send e-mails to myself with
my e-mail address.
I tried 7 times but couldn't send e-mails to myself. Then they said that my
e-mail address was wrong. Dell Support had changed my e-mail address
as I spoke Dell Support and they changed it to: a**[email protected]
instead of my correct e-mail address; a**[email protected]
Then Time Warner corrected my password to correct e-mail address.
as: a**[email protected] my problems have been corrected
and my e-mails are now received properly and sent out properly.
Now I receive my e-mails properly once again. Dell Support was very hard
to comprehend and evidently heard me spell out mail.rr.com
instead of maine.rr.com. Yours truly, Andre Compagna
HAPPY NEW YEAR for 2013 Dell Support
Dear Valued Customer,
We recently sent you an e-mail inviting you to participate in a brief on-line survey about your recent experience with Dell Support regarding Case number: 869365092 (Service Tag #8ZQMXB1). If you have not yet completed the survey, we want to let you know it is not too late to participate.
To complete the survey, please click on the web address below by 01/07/2013. If that does not work, copy and paste the entire web address into the address field of your browser.
http://rap2.tns-online.com/s.asp?ID=07A315DA58C849D0BD79CBFF928A0BF6
This survey should take about 5 minutes to complete.
Thank you Dell
We look forward to your feedback. Sincerely,
The Dell Team
Dell has asked TNS, a customer satisfaction research company in the IT industry, to help conduct a survey regarding your experience. To help ensure we are providing the best possible experience, we ask that you provide us with your feedback in this brief survey.
NOTE: Some e-mail programs may have split the above URL onto two lines. If you are prompted for a PIN, please cut and paste the following into provided space: 07A315DA58C849D0BD79CBFF928A0BF6
Results from this survey will not be used for sales purposes. Your individual responses will be combined with those from other customers and used only by Dell internal operations. It is Dell's ongoing policy to protect your privacy and personal information. For a copy of Dell's privacy policy, go to: www.dell.com/privacy
Please do not respond to this e-mail. If you would like to contact Dell, please visit:http://support.dell.com
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