my computer says windows failed. It ask for my disc which I can not find. What can I do?
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my computer says windows failed. It ask for my disc which I can not find. What can I do?
Hello and welcome to ExpertHelp LLC! My name is Heather Rigell and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.
is your computer a desk top or laptop? You may have to do a system restore.
Turn on or reboot/restart the computer. Tap the 'F4' key repeatedly when you see the SAMSUNG logo on your screen to start the Recovery Program. After a moment, the computer boots up in Restoration Mode and the Samsung Recovery Solution screen appears.
You will have to pick Complete Restore.
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Phone/Live chat support:
Explained to the customer how to completely system restore her computer.
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Byron Narciso
Samsung Expert
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