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Greetings. My Samsung smart tv will no longer wi-fi connect to my Time Warner modem to get internet. Please help.
Here's what I have tried so far:
contacted Time Warner to assist. after resetting and rebooting both the cable box and modem I was told to contact Samsung for technical support.
Here's my brand/make/model:
Samsung model UN65H650AFXZA
Phone. USA ***-***-****
Hello and welcome to ExpertHelp LLC! My name is James and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message
Hi Timothy I will attempt a call in 30 minutes
established phone support
provided user with the steps to connect samsung to wireless router
user is connected to the internet
waiting for him to accept the answer
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Byron Narciso
Samsung Expert
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