How to download (error 102) repair utility Here's what I have tried so far: Can not even get started Here's my brand/make/model: iPad 16GB

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PHONE NOTES:
-cx getting error when she open the safari browser on the ipad
-cx cant open attachment as well on the email
-advised cx to perform a reset on the tablet
-cx can now open safari without error
-cx can now open attachments
problem solved
answer accepted
cx left a tip
case closed