My iphone website data keeps coming back after I delete them, I have over 150 items. What do I need to do. I do not want to lose my pictures phone contacts and my notes in my note app. Can you help?
Enter your iPhone question at the top of this page and click Get An Answer.
Tell us how quickly you want your iPhone question answered.
Connect with your Apple Certified Tech via online chat or telephone call.
My iphone website data keeps coming back after I delete them, I have over 150 items. What do I need to do. I do not want to lose my pictures phone contacts and my notes in my note app. Can you help?
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPhone) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Bernard,
Thank you for waiting!
When you said Website data. Are you referring to Safari or chrome internet Data / history?
Safari
I see,
Is there a number I can reach you at so I can walk you thru it?
Hi Bernard,
Are you still there?
Hi Bernard,
Are you still there?
Is there a number I can reach you at so I can walk you thru it?
The steps should be going into settings > Safari > Delete history and website data.
Then confirm the Delete.
This should erase all the Safari Data you have on your phone.
Let me know how it goes or if you need assistance with the steps.
You can also reach me at ***-***-****
I'll wait for your response.
1- ***-***-****
Dear Bernard, It was a pleasure helping you with your iPhone issue today. Here is a summary of the resolution.
Issue identified :
Assistance in clearing website data
Solution Implemented :
Call customer
Assisted in going into setting > Safari and delete history and website data
Went to Settings > Safari > Advanced and removed all web site data
All list and entry are now in 0KB used informing customer that all of it is now empty and not occupying his phone
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****
Byron Narciso
Apple Certified Tech
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!