My I phone is going to my answering machine when I call my home phone from the I phone, and the alarm is not ringing when set to do so Here's...

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Customer

My I phone is going to my answering machine when I call my home phone from the I phone, and the alarm is not ringing when set to do so

Here's what I have tried so far:
I tried calling home from the phone several times and tried to re-inter the home phone number and then dial it from the key pad. All other numbers seem to work ok .

Here's my brand/make/model:
Apple I phone A1387

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is ** and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Ferdinand Aquino
Apple Certified Tech

Expert Notes:

Tried his landline and still can't e reached. explained customer that it is not his iphone but his landline's problem.

Tried Resetting apple ID so customer can update it to the latest IOS version.

Will callback after an hour for an update

Posted
Ferdinand Aquino
Apple Certified Tech

Expert Notes:

Tried Calling back, No answer
Will try calling back tomorrow

Posted

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