I purchased hp all in 1 computers pro 1 400 g2 and I would like to know if I can connect a 32 inch monitor to this computer to show video/sound to...

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Customer

I purchased hp all in 1 computers pro 1 400 g2 and I would like to know if I can connect a 32 inch monitor to this computer to show video/sound to clients in an exam room. Does this computer have HDMI output?

Last updated 12/9/2016

Relly De Jesus

HP Technician

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with HP nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated 12/9/2016

Relly De Jesus

HP Technician

Hello Roger

How are you doing? Is this the one you have?

I'll be standing by for your response.

Thank you

Relly

Posted 12/9/2016

Customer

it doesn't look like that

Posted 12/9/2016

Relly De Jesus

HP Technician

Is it an HP ProOne 400?

Posted 12/9/2016

Customer

yes

Posted 12/9/2016

Relly De Jesus

HP Technician

How bout this one?

Hp ProOne 400

Posted 12/9/2016

Customer

it has a stand

Posted 12/9/2016

Relly De Jesus

HP Technician

Can you please look at the back of the screen. You should see this

Posted 12/9/2016

Relly De Jesus

HP Technician

Please let me know once you see it. I'll be standing by

Posted 12/9/2016

Customer

it is product #Y7B25U8#ABA

Posted 12/9/2016

Relly De Jesus

HP Technician

On this picture from the top. You will see a port in the middle. That will be the HDMI port. YOu can use this as reference when checking the rear of the screen Roger. I'll be standing by

Posted 12/9/2016

Relly De Jesus

HP Technician

If you are looking at the back the ports will be on the bottom right side Roger. Once you see the ports, the hdmi will be in the middle on top of the usb slots. I'll be standing by for your response. Thank you

Posted 12/9/2016

Customer

THIS IS NOT THE SAME LAYOUT AS THE BACK OF MY COMPUTER. THERE IS A PORT THAT LOOKS SIMILAR TO THE ONE IN THE TOP MIDDLE, BUT IT DOES'T HAVE ANY SYMBOL BY IT

Posted 12/9/2016

Relly De Jesus

HP Technician

Ok Roger. The symbol may not be indicated but the shape of the HDMI port will look like the picture below. It applies to all other computers. Picture below is for guidance

Posted 12/9/2016

Customer

OK THANK YOU

Posted 12/9/2016

Relly De Jesus

HP Technician

Dear Roger, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.

Issue identified : HDMI port availability
Solution Implemented : Showed cx what will the hdmi port look like. Solution accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****

Posted 12/9/2016

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I purchased hp all in 1 computers pro 1 400 g2 and I would like to know if I can connect a 32 inch monitor to this computer to show video/sound to...

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