I lost my pass word to my all in one computer how do I get ?

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with HP nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Mattie

Thank you for waiting

What is the best phone number I can call you at?

Thanks

Ferdinand

Thank you for confirming phone number, give me few minutes and I will call you.

Ferdinand

Dear Mattie, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified :

Lost Computer log in password

Solution Implemented :

Call customer

Assited customer in performing a complete Windows 10 restore to factory defaults

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****