Samsung syncmaster 2220wm audio system doesn't work and auto adjustment locked message is intrusive. Can you help?

Answer

Customer

lower speakers on monitor don't work and auto adjustment continues to interrupt my work.

Last updated 5/9/2013

Rofel Lantican

Samsung Expert

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Last updated 5/9/2013

Rofel Lantican

Samsung Expert

Thank you for accepting my answer. But I wish to ensure we work together to have your issue resolved. Please respond by using the blue 'Comment' button from right below your original question on this page.

Please describe what is happening on your monitor. What you do meant by the auto adjustment continues to interrupt your work?

Posted 5/9/2013

Customer

Pressed answer without receiving your solution. As I
ve already tipped Rofel, please resend answer to my question.

Posted 5/9/2013

Jenny Muralidharan

Customer Support

"suggestion to unplug-----wait 1-2 min & replug didn't work. 2nd questioned, monitor speakers, was never answered. I wasted program cost + $10 tip. "

Comments received via support ticket# 5907 & 5919.

Regards,
Customer Service Manager
ExpertHelp LLC

Posted 5/9/2013

Jenny Muralidharan

Customer Support

"The solution to "auto adjustment lock" didn't work..."

Comments received via support ticket# 5907 & 5919.

Regards,
Customer Service Manager
ExpertHelp LLC

Posted 5/9/2013

Rofel Lantican

Samsung Expert

Please check if the audio cable that is connected to your monitor is properly connected. If possible to use a different cable for us to check if the problem is the internal speaker.

Regarding to the adjustment lock is it stuck on the screen of your monitor?

I'll be waiting for your response. Thanks

Posted 5/9/2013

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lower speakers on monitor don't work and auto adjustment continues to interrupt my work.

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