my samsung galaxy tablet 10.1 has locked me out. I never setup a password and i turned it on one day and it was asking me for a password.

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my samsung galaxy tablet 10.1 has locked me out. I never setup a password and i turned it on one day and it was asking me for a password.

Last updated
Quennie L.
Samsung Expert

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Posted
Quennie L.
Samsung Expert

Hi,

For you to be able to log in, follow the steps below please. This may lose all your data.

  1. With the device off, press and hold Volume Up and Power.
  2. Release the Power button when you see the Samsung logo ( about 3 seconds), but continue to hold Volume Up until the recovery screen appears.
  3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Power to continue.
    The Galaxy Tab should then go through the hard reset process ( formatting user data).
  4. When formatting completed, navigate to select Reboot system and press Power.
    The Samsung Galaxy Tab is new again.

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