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Customer
Posted
Joe Araneta
Samsung Expert

Hello,

Thank you for contacting us through the site. It's my pleasure to assist you.

I would appreciate it if you would clarify on your concern further so I can provide with the appropriate resolution to your problem.

Respectfully,

Joseph

Posted
Customer

The dishwasher will fill but does not do any thing else. Then the 3 lights on the the display start flashing. Only e normal cycle , the heavy cycle and the quick cycle lights flash.

Posted
Joe Araneta
Samsung Expert

Hi there,

I'm sorry that I wasn't able to respond at once to your last comment. We seem to be having a problem with sending notifications once an update to a question has been made. Thank you for writing back and explaining your concern further for me.

Do you encounter any error codes? Can you check if you have enabled the child-lock feature? If the Child-lock feature is enabled, any buttons in the dishwasher will not operate. If it is enabled, press on the Sanitize button for 3 seconds to disable it.

Let me know if this still doesn't work.

Kind regards,

Joseph

Posted
Joe Araneta
Samsung Expert

Hello there,

I just wanted to check back on you and find out if you still need further assistance with your issue on your dish washer. Did the last resolution I gave to you work?

I hope to hear from you again soon!

Kind regards,

Joseph

Posted
Joe Araneta
Samsung Expert

Hello there,

I just wanted to check back on you and find out if you still need further assistance with your issue on your dish washer. Did the last resolution I gave to you work?

I hope to hear from you again soon!

Kind regards,

Joseph

Posted

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