The unit is not running and there was water all over my floor.

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Customer

The unit is not running and there was water all over my floor.

Last updated 8/30/2014

Elixir Cada

Samsung Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.

Last updated 8/30/2014

Elixir Cada

Samsung Expert

Hi Priscilla,

The refrigerator is on demo mode that is why you are seeing OF on the screen. May I know the exact model of the samsung refrigerator?

Posted 8/25/2014

Customer

RFG295AARS

Posted 8/25/2014

Customer

Thank you so much for your help with my problem. The refrigerator is working just fine now.

Priscilla Robinson

Posted 9/1/2014

Elixir Cada

Samsung Expert

You are welcome.

Thank you for choosing Experthelp.

Posted 9/1/2014

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