Greetings from Australia, I am travelling to Europe May June July 2015 and taking my laptop to access my Hotmail emails. Because I email from...

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Customer

Greetings from Australia, I am travelling to Europe May June July 2015 and taking my laptop to access my Hotmail emails. Because I email from different locations I get locked out of Hotmail and have to use gmail for the rest of my travel - is there any way to avoid this lockout?
Cheers from Bill - b**s@hotmail.com

Last updated
Jenny Muralidharan
Customer Support

Hi Bill,

Thank you for asking your question on ExpertHelp.com

An Expert qualified to assist you will contact you shortly to offer you the most accurate and helpful solution. We apologize for the wait.

Regards,
Customer Support
ExpertHelp LLC

Posted
Heather-Rigell
Technician

Hello and welcome to ExpertHelp LLC! My name is Heather Rigell and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Posted
Heather-Rigell
Technician

I did a lot of research and there is not way to make sure this does not happen again with your Hotmail. You may face this every time you travel because it is a built in protocol due to the fact that Hotmail has a lot of problems with fraudulent emails. I know that once you are able to get back into Hotmail you can go in your settings and each of the places it has flagged mark them that it was you and not someone else. Doing this may keep it from happening when you visit those same areas again. Please let me know if you need more help or if I covered what you needed to know please click the problem solved button.
Thanks,
Heather

Posted
Heather-Rigell
Technician

Did you try what I said for you to do?

Posted
Customer

I have not left for overseas as yet so the places will not be flagged yet.

I would prefer organising something BEFORE I travel overseas perhaps by having Hotmail issue me with a confirmation pin to use or similar.

Bill

Posted
Heather-Rigell
Technician

As far as I know their is not a way to do it before hand. And there is no guarantee it will flag it once you are traveling.

Posted
Customer

OK Thanks anyway

Posted
Heather-Rigell
Technician

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Posted
Customer

The problem has not been solved satisfactory for me, I am going to still have this problem when I travel. I am now contacting Hotmail to see if they can help. Thanking you - Bill

Posted
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