set up new yahoo account yesterday but now I can not access it. told I can not reset password online. Your customer care phone number is no...

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Customer

set up new yahoo account yesterday but now I can not access it. told I can not reset password online. Your customer care phone number is no longer working. Help!!

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Alternately, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.

Last updated
Rofel Lantican
Technician

Phone Support:

  • Called the customer
  • Remotely accessed the computer
  • Tried to reset the password
  • Explained to the customer why she is getting the error
  • Yahoo! is asking the customer to call thier customer support to verify the information of the account
  • Provided the information of the customer support and her case number
  • Answer Accepted
Posted

quoteTestimonialsquote

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