I have a RB195BSSB that is freezing everything in the refrigerator but the freezer works great
Here's what I have tried so far:
Here's my brand/make/model:
samsung
Enter your tech question at the top of this page and click Get An Answer.
Tell us how quickly you want your tech question answered.
Connect with your technician via online chat or telephone call.
I have a RB195BSSB that is freezing everything in the refrigerator but the freezer works great
Here's what I have tried so far:
Here's my brand/make/model:
samsung
Hello and welcome to ExpertHelp LLC! My name is Heather and I will be reviewing your question to make sure it gets to the right tech expert that can best meet your needs. I might need to request additional information from you in order to qualify the issue better.
We are not part of Samsung we are a 3rd party support site with that being said we have helped many people with problems such as yours.
Have you checked the temp setting for the frig?
Yes, I took the cover off inside the refrigerator and there was ice in the drain under tge evaporator and the drain was frozen
No what I mean is what is the setting for the frig like 1, 5 or 7 ?
Yes I checked the settings
Here is the link I told you about in live chat to see what the repair would cost.
http://www.samsung.com/us/support/service/request
This is also the phone number 1- ***-***-****
If this answers your question please click the green problem solved button on this page and when the next page loads please click the green button again.
Let me know if you need more help.
Byron Narciso
Technician
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!