Enter your tech question at the top of this page and click Get An Answer.
Tell us how quickly you want your tech question answered.
Connect with your technician via online chat or telephone call.
require help with Wordperfect 7 that i installed for a 30 day trial...i had wordperfect 5 and wanted to try 7 before i intalled the purchase....wordperfect lighting is not working...help
Here's what I have tried so far:
nothing stumped
Here's my brand/make/model:
wordperfect 7
Hello and welcome to ExpertHelp.com! My name is Heather and I will do my best to help you. Please sit tight while I prepare my next response.
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Corel nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!
I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.
can you come on line to help me with this problem
Did it just start having the problem or has it not worked from the start?
This is the system requirements to run that program.
Microsoft Windows 8/8.1, Windows 7 (32-bit or 64-bit editions), Windows XP (32-bit edition) with the latest service packs and updates installed
1.15 GB hard disk for minimum installation†
256 RAM
466 MHz processor
1024 x 768 monitor resolution
DVD drive (required for box installation) Mouse or tablet with stylus
As per our live chat once you get Wordperfect 7 uninstalled and then re-install Wordperfect 5 please make sure to click the green problem solved button on this page and when the next page loads click the green button again this allows me to get paid for helping you.
Thanks
I lost you in live chat.
Yes you click on programs
Then uninstall program
Scroll through the list and find wordperfect 7 and click on it
Then at the top click uninstall and follow the steps it shows you.
Once it tells you it has been removed you can the insert your disk and install Wordperfect 5.
Please make sure to click the green problem solved button on this page and when the next page loads click the green button again this allows me to get paid for helping you.
If you need more help let me know by clicking the blue reply button below and I will know to come back to this page.
Live chat:
I determined the reason his program would not work properly is because he does not have the needed system requirements.
I explained he would need to remove the program and add his old one back.
Problem solved
Yes I am here but it showed me you left.
Testimonials
Byron Narciso
Technician
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!