my son gave me a s5 mobile phone model number sm-g900f I can put any mobile sim card and they work except lycra mobile which shows me its working...

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Customer

hone number is ***-***-****

Posted
Customer

my son gave me a s5 mobile phone model number sm-g900f I can put any mobile sim card and they work except lycra mobile which shows me its working on the sim tool its on Australia but when I go to ring its tells me its on roaming no local network but will ring on roaming which is off and on Australia could you please check thankyou not much help from lycra

Here's what I have tried so far:
checked that there's a network there is its not on roaming its on australia but not there on preferred network

Here's my brand/make/model:
galaxy s5 model sm-g900f

Last updated
Charles Totherow
Technician

Hello and welcome to ExpertHelp.com! My name is Charles and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Lyca nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Last updated
Charles Totherow
Technician

phone notes:

  • called customer
  • check customer cell phone coverage
  • cell phone company's sim card not compatible with new phone
  • customer said he will find another service provider to use
  • accepted answer
Posted

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