recommendations were to contact you, do not use the P C and back up hard disk

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

Can you please provide the exact model of your device for me to provide you the steps/information on how to fix your issue?

The error that you have means that your hard drive is failing or bad. Can you still boot to windows for us to backup your important files?

I'll be waiting for your response.

Sure. Just bookmark this page and send me a comment on when you are ready. You can also use the email that was sent to you to open this website.

Thanks

Hi,

Please let me know if you are available so that we can continue our conversation.

Thanks