I am having trouble setting up my tv for the first time. It's plugged in and connect to an antenna but the book directions are no help to...

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with RCA nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Hi! Thank you for choosing ExpertHelp.com. Can you provide me the exact model of your RCA TV?

I will be callin you now.

I will be calling you now.

Dear Shona, It was a pleasure helping you with your RCA issue today. Here is a summary of the resolution.

• Issue identified : Customer want to scan for channel.
• Solution Implemented : Call customer. Assist customer on the issue. Provide the steps on scanning the channel. Successfully scan the channel. Customer have a weak signal and advise customer to replace the anthenna for better signal. Assist also customer on using the Roku on the tv. Provide the procedure. Roku is working now on the tv. Issue resolved. Case closed. Call ended.
• If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )