Trying to install a sound bar on our TV, which is about 2 years old. How do we activate the jacks so we can get the sound bar to work?

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hi Lloyd,

Thank you for Waiting,

Can you share the sound bar model also the TV model that you are using so I can guide you through the connection.

I'll keep this chat session open and wait for your response.

Thank you

Ferdinand

Thank you Lloyd,

Let me check, Please standby

Hi Lloyd,

If Im not mistaken, You want the sound from the TV to come out through the Sound bar instead right.

This configuration will disable the sound from the TV and plays it only through the sound bar . Are you ok with that?

Ok Give me a second and let me draw you what you need,

Don't close this screen and wait for me, I just need maybe five to 6 minutes.

First I need you to locate these buttons and ports on your devices

On the TV look for the headphone port "this is where you plug in an earphone"

On the sounbard   a

AUX in R/L "White and RED port at the back",  

a source button and a 3.5mm Headphone port.

Let me know if you have located those

Can I also have a number just in case I lost you?

Ok Great let me draw you a simple diagram now please wait.

Dear Lloyd, It was a pleasure helping you with your RCA issue today. Here is a summary of the resolution.
Issue identified : Needs assistance on LCD TV to soundbar connection.
Solution Implemented : Assisted customer on how the TV can ouput on the Soundbar.

Issue Resolved

Answer Accepted

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