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How do I add channels to my new RCA TV?
Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Maxwell... how are you doing?
Please try this procedure Maxwell and let me know of the result. Thank you
1. Press the MENU button on the remote.
2. Select Setup.
3. Select Auto Program.
4. Select Source.
5. Choose Air or Cable.
6. Select Auto Program to let the TV reprogram the channels.
I will be waiting for your response. Thank you
I'll do it tomorrow. going to bed now.
No problem Maxwell. Have a good eve. Thank you
How do I add channels to my new RCA TV?
Please try this procedure Maxwell and let me know of the result. Thank you
1. Press the MENU button on the remote.
2. Select Setup.
3. Select Auto Program.
4. Select Source.
5. Choose Air or Cable.
6. Select Auto Program to let the TV reprogram the channels.
I will be waiting for your response. Thank you
I have done this several times. and the TV does not reprogram the channels.
Ok Maxwell, let me check on something else. Please give me a moment. Thank you
Ok Maxwell, let me check on something else. Please give me a moment. Thank you
By the way, are you using firestick tv? May I ask your cable provider Maxwell if there's any. Thank you
It will be helpful if you can give the exact model of your RCA tv
LED24G45RQD
No I am not using Firestick TV.
Thank you for that information Maxwell. Let's try this one.
- Press MENU and press Channel from the Main Menu
- Press the OK / Down button to proceed to CHANNEL menu
- Use up/down to choose the function you need press OK or right arrow to adjust or enter a sub-menu.
- Choose Auto Scan to execute an auto channel search
Please let me know of the result after the procedure Maxwell. I'll be awaiting for your response. Thank you
How are you doing? This is a follow up regarding my assistance. Let me know if it's been helpful and please keep me posted on the progress. I'll be waiting for your response.
Thank you
Relly de Jesus
I'm always coming up with no Channels found.
Do you happen to have an aerial antenna or cable box Maxwell?
We have Direct TV which is satelite.
Thank you for that information Maxwell. I will check on that. I'll be right back as soon as possible. Thank you
Do you know the model of your Direct TV Maxwell?
There is no model. Direct TV is my provider.
Let's try this one Maxwell. On your RCA tv remote control try to go to channel 3 or 4. This option supports high definition video and Dolby Digital audio.
How to connect: Plug one end of the cable into the HDMI port on the back of your receiver. Plug the other end of the cable into the HDMI port on the back of your TV.
Let me know if you have done this already. I'll be waiting for your response. Thank you
Do you happen to have existing channels that you can view and just wanting to add one?
No. On our old TV we could watch whatever we wanted, but the remote went bad and we have been waiting a long time for the new one to come. But on this new RCA tv, we can't get anything. It tells us to add channels, but when we follow their directions, it doesn't work.
Thank you for that information Maxwell. Let's try this one.
- Press MENU and press Channel from the Main Menu
- Press the OK / Down button to proceed to CHANNEL menu
- Use up/down to choose the function you need press OK or right arrow to adjust or enter a sub-menu.
- Choose Signal Type Air / Cable... then try to go on Channel 3 or 4
- After going to Channel 3 or 4, Try to change the channels on your Direct Tv remote
- Be sure that the TV is set to HDMI
Please let me know of the result. I'll be standing by. Thank you
OK. Will try later. Have to go to Doctor now. Bye
Ok Maxwell. I'll be waiting for your response. Be safe. Thank you
How are you doing? This is a follow up regarding my assistance. Let me know if it's been helpful and please keep me posted on the progress. I'll be waiting for your response.
Thank you
Relly de Jesus
I'm not bothering with this RCA tv any more. Am going to take back to store. I finally got new remotes for my old TV which has the channels already programmed into it. So going back to old TV. Thanks for trying to help, anyway.
Dear Maxwell, It was a pleasure helping you with your RCA issue today. Here is a summary of the resolution.
Issue identified : Can't add channel on RCA TV, tv is not responding to commands
Solution Implemented : New remote for old tv which is compatible to the old one. RCA tv will be returned to store
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
OK. Thanks.
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