I am trying to download transactions from the TD bank in Canada which I have done many times before. A request to connect to Intuit pops up and...

How It Works

Get an answer in three easy steps. Here's how it works...

1. Ask Your Question

Enter your Quicken question at the top of this page and click Get An Answer.

2. Pick Your Priority

Tell us how quickly you want your Quicken question answered.

3. Get An Answer

Connect with your Quicken Expert via online chat or telephone call.

Get An Answer

Answer

Customer

I am trying to download transactions from the TD bank in Canada which I have done many times before. A request to connect to Intuit pops up and when I try to do this I am told that there is no internet connection. I never had this request previously. I am connected to the internet...no downloads happen.

Last updated 6/27/2016

Ferdinand Aquino

Quicken Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Intuit nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated 6/26/2016

Ferdinand Aquino

Quicken Expert

Dear Doug, It was a pleasure helping you with your Quicken issue today. Here is a summary of the resolution.
Issue identified :Cannot connect to Bank and Quicken Server
Solution Implemented : Perform Manual Patch to the Quicken app

Issue resolved / Customer's quicken app is now updated
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted 6/27/2016

Get An Answer

Testimonials

Featured Quicken Expert

Byron Narciso
Quicken Expert

Byron has over 15 years of Technical Support Experience with expertise on Windows, Apple devices , Android, Virus Removal, Cloud Computing, Email Configuration, Smartphones, Facebook, Instagram, Kindle, Twitter,Dropbox, Linkedin, Printer configurations and Networking. He has worked for some of the top computer manufacturers in the world and has served as a Subject Matter Expert for Level 1 and 2 technicians providing assistance in resolving advance technical issues. Byron holds a degree in Electronics and Communications Engineering with a DSCE and CCNA certification.

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

Get An Answer

I am trying to download transactions from the TD bank in Canada which I have done many times before. A request to connect to Intuit pops up and...

How It Works

Get an answer in three easy steps. Here's how it works...

1. Ask Your Question

2. Pick Your Priority

3. Get An Answer

Answer

Testimonials

Featured Quicken Expert

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

More Quicken Questions...

Ask Your Quicken Question & Get An Answer Now!