I am unable to reconcile. I get a reply that all has been reconciled even though transactions have no cleared indication. Thus no reconciliation...

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Dear Edward, It was a pleasure helping you with your Quicken issue today. Here is a summary of the resolution.
Issue identified : Unable to update the account
Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to update the account / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .