have new computer-had all files downloaded-added quicken 2016 disc to new computer (was on old computer) loaded successfully but unable to sign in ...

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Customer

have new computer-had all files downloaded-added quicken 2016 disc to new computer (was on old computer) loaded successfully but unable to sign in using prior ID ad Password. keep getting response Try Later?

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Byron Narciso
Quicken Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Intuit nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Byron Narciso
Quicken Expert

Hello Dave  I'm happy to assist you here. 

Posted
Byron Narciso
Quicken Expert

Dave were you able to download the remote support? 

Posted
Customer

at this point i dont remember think i did as i trie everything

Posted
Byron Narciso
Quicken Expert

Are you running on Windows or Mac? 

Posted
Customer

windows 10

Posted
Byron Narciso
Quicken Expert

Issue identified :  Quciken progtram will not open in anew computer 
Solution Implemented:remote support | configure quicken|intsall patch | reset pw| problem solved  

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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