I haven't used my camera for a few years but now I want to print out some photos from my Kodak Easy Share dock, my camera tells me that the camera...

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Customer

I haven't used my camera for a few years but now I want to print out some photos from my Kodak Easy Share dock, my camera tells me that the camera needs formatting. How do I do this?

Last updated
Elixir Cada
Kodak Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kodak nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Kodak Expert

Hi Joyce,

May I know the exact model of your Kodak camera?

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Elixir Cada
Kodak Expert

Are you there Joyce?

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Customer

If I cannot manage the formatting with just your instructions, I may well require telephone help in the future.

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Elixir Cada
Kodak Expert

You can upgrade this service to phone support. Just click the upgrade phone support button on top and let me know once you are done upgrading the service. 

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Customer

My camera is Kodak  c340  Easy Share  serial no.KMPEG552E552E-5426

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Elixir Cada
Kodak Expert

Thank you for providing the model of the camera. 

Did you plugged in the camera to your computer? Are you getting any error messages?

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Customer

m y camera is Kodak C304 Easy Share SerialNo.  -KMPEG552E-5426

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Elixir Cada
Kodak Expert

Thank you for providing the model of the camera. 

Did you plugged in the camera to your computer? Are you getting any error messages?

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Customer

No, the camera was on the printer base

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Elixir Cada
Kodak Expert

You need to connect the camera to your ccomputer using the USB cable that came with it for you to transfer picture from your camera to your computer. Do you still have the cable with you?

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Customer

, I dont want to telephone tonight it is too late for me.  If you can. send instructions to my Email i will  get a friend to carry them out.  I am not au fait with I T technology

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Customer

No, I don,t have the cable and I,m having difficulty with all this.  My friend no doubt will know what to do.

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Elixir Cada
Kodak Expert

You need to buy thr usb cable first for your to transfer the pictures to your computer. You can get it at Walmart.  Follow the procedure below once you have the cable with you. 

 Here's the procedure:

1. Plug in the camera tothe computer using the cable that came with it

2. Open My Computer then locate the drive for the camera

3. Navigate to the folder of the drive and look for the save picture

4. Select all the pictures then press Ctrl C on your keyboard

5. Go to the desktop of the computer and create a folder then paste all the pictures there by pressing Ctrl V on your keyboard.  

Let me know if you have further questions. 

Posted
Elixir Cada
Kodak Expert

Any more questions Joyce?

Posted
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