On Kodak Easy Share C643 msg states internal memory is full. How do I erase internal memory. Have new SDHCH inserted?

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Customer

On Kodak Easy Share C643 msg states internal memory is full. How do I erase internal memory. Have new SDHCH inserted?

Last updated
Abe Pastor
Kodak Expert

Hello and welcome to ExpertHelp.com! My name is Abe Pastor and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kodak nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

I am ready for you to respond to my question

Posted
Abe Pastor
Kodak Expert

Please remove the sd card first from the camera so that we could clean out the internal memory. Let me know when its done.

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Customer

Done

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Abe Pastor
Kodak Expert

Place back the battery and turn the camera ON. Do you want to delete all the images from the internal memory?

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Customer

yes I want to delete all images from internal memory

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Abe Pastor
Kodak Expert

Please press the Review button at the back of the camera to view a picture. After pressing review please press the Delete button. Let me know what shows up on the screen. 

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Abe Pastor
Kodak Expert

It should give you options to Delete All. Let me know thanks.

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Customer

I can't locate review b utton

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Abe Pastor
Kodak Expert

Review is at the bottom right. Please wait ill post a picture of the camera.

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Abe Pastor
Kodak Expert

Review button is the bottom right button beside the screen numbered 16 on the picture.

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Abe Pastor
Kodak Expert

Were you able to Delete the pictures from the internal memory?

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Customer

no just get to see all the pix in camera

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Abe Pastor
Kodak Expert

After pressing Review and seeing the pictures press DELETE button numbered 7 in the picture:

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Abe Pastor
Kodak Expert

The options should let you decide to delete or delete all pictures. Select Delete ALL and press OK (middle round button). Let me know when its done

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Customer

I entered all and hit delete but I still see the pix 

 

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Abe Pastor
Kodak Expert

Is there a lock symbol in the picture?

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Customer

I got it done.  Looks like all pix  deleted now when I turn on camera no words telling me internal memory full.

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Abe Pastor
Kodak Expert

Thats great. The internal memory is now clean. Anything else that I could help you with?

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Customer

did I need to buy new larger capacity sdhc card thinking that was the problem?

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Abe Pastor
Kodak Expert

Let me check for a compatible card for your camera. By the way can you read to me the card that you have and how many GB in it? I want to know the capacity. To my knowledge the camera ONLY accepts card with a compatible storage capacity.

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Customer

new card 32 gb speed up to 80MB/s 533x old card 8gb was told that was why it said internal  memory is full at camera shop at Walmart.

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Abe Pastor
Kodak Expert

The camera accepts a card that has 1GB capacity. If you have a greater capacity card like 2GB above it wont work with the camera. Your 32GB card is not compatible for the camera. You should check Walmart for a 1GB card.

This alt value should not be empty if you assign primary image

I can provide you a chart so that you will know how many pictures/video can the camera store depending on the cards capacity. Would you like a copy?

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Customer

O K thank you pls send me the info for 1GB card

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Abe Pastor
Kodak Expert

Here is a Chart for the capacity storage of the camera Note that it can only handle a max capacity of 1GB:

The camera can store up to 896 pictures on the highest quality and 4000 picture on the lowest settings on a 1GB card. I hope this helps. Anything else I can assist you with?

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Customer

Thank you so much for your assistance  I will get new card

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