I have a Panasonic blue ray disc home theater sound system Model # SC-BT200/ SC-BT203 That is not working and when I turn it on it flashes F76 then...

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Customer

I have a Panasonic blue ray disc home theater sound system Model # SC-BT200/ SC-BT203 That is not working and when I turn it on it flashes F76 then shuts down. Help!!

Last updated
Rofel Lantican
Panasonic Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Panasonic nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Rofel Lantican
Panasonic Expert

Hi Jason,

Thanks for waiting. Im here to help. Can you please disconnect the system from power for 10 seconds, then plug it back in? Turn it back on and check if the error will appear.

You can reply to me on this chat window. To send your response please click the Blue Send Response button

Posted
Customer

Hello Rofel,

That was the first thing I tried. Tried it agaian but nothing.

Posted
Customer

I'll be availible in about 2 hours and for the rest of the evening. It is now 345 pm alaska time.

Posted
Rofel Lantican
Panasonic Expert

Thanks for your response. I'm sorry to hear that and unfortunately the F76 message indicates a fault in one of the internal outputs on the power supply which feeds various voltages to different circuit inside the unit. There aren't any settings or resets that will fix this, and the Panasonic will require service. 

May I know how old is the player and do you still have warranty on it?

Posted
Customer

Its about 10 years old and no warranty

Posted
Rofel Lantican
Panasonic Expert

Thanks for your response. If that's the case you need to send it to a Panasonic Repair Center. 

The Panasonic Repair Center is located at 4900 GEORGE MCVAY DR, MCALLEN, TX 785038868 (PANASONIC FACTORY SERVICE CENTER). You can also call the customer service hotline at ***-***-****  Mon-Fri 9:00 am - 8:00 pm EST or email @ p**e@us.panasonic.com so that they can provide you the information on how you can send the player.

If you have questions please let me know. 

 

 

Posted
Customer

How much will that cost?

Posted
Rofel Lantican
Panasonic Expert

Thanks for your response. You can call the number or email them for the quotation becuase before it was aroun $150-$200 parts and labor. But since it was few years ago then parts can be cheaper.

Let me know if you have further questions. 

Posted
Rofel Lantican
Panasonic Expert

Hi Jason,

Were you able to read my previous post/comment?

Thanks

Posted

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