2015 TLX glove box will not open

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Customer

2015 TLX glove box will not open

Last updated
Elixir Cada
Acura Mechanic

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

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Posted
Relly De Jesus
Acura Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with HONDA nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

Posted
Elixir Cada
Acura Mechanic

Hi,

Every key fob has a mechanical key attached to it in case the fob runs out of battery and you can open the driver's door the old fashion way. use that to lock/unlock the glove box. Rotate clockwise 90 degrees to lock, counter clockwise 90 degrees to unlock.

Let me know if this helps. 

Last updated
Elixir Cada
Acura Mechanic

Hi Gordon,

Any update on this issue?

Posted
Customer

The glove box was not locked. My wife just put her purse in the glove box and closed it. Subsequently when she tried to open it by pushing the buttont.. it didn't open. I have tried using the fob key but without success. 

Posted
Elixir Cada
Acura Mechanic

Can you rotate the ket clockwise or counter clockwise after putting it in to the keyhole?

Posted
Elixir Cada
Acura Mechanic

I am makin a follow up on this. 

Posted
Customer

the key turns both ways OK

Posted
Elixir Cada
Acura Mechanic

I am afraid that the problem there is the mechanism on the inside. It might be a loose mechanism. Turning the key should relaease the mechanism lock inside the tumbler. You might need to briing this to the dealership and have it checked or replaced.

Any more questions?

Posted
Customer

I've been to the dealer - the service rep cames out to the car and gave the underside of the glovebox a firm whack with the side of his fist .. that 'freed up' the push button which was semi jammed in. Then we could open and the glovebox. The glovebox was pretty full and that might have contributed to the jam.  

Posted
Elixir Cada
Acura Mechanic

I see. Dont put too much things inside to prevent this issue from happening. Nice to know that the problem is solved. 

Any more questions? 

Posted

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