When using remote, The TV stops searching. After many times it then works. WHY ??

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Hi Fredric,

Thanks for waiting. Im here to help. Can you explain what do you meant by the TV stops searching? Please provide a brief description of your issue so I can assist you better.

Let me call you Fredric please dont close this chat window okay?

Dear Larry, It was a pleasure helping you with your DirecTv issue today. Here is a summary of the resolution.
Issue identified : Black Screen when turning on the TV
Solution Implemented : Called the customer /  Assisted the customer to reset receiver / Showed and explained to the customer the reboot process / Customer understand that it will take a few minutes for the receiver to reboot / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Dear Fredric, It was a pleasure helping you with your DirecTv issue today. Here is a summary of the resolution.
Issue identified : Black Screen when turning on the TV
Solution Implemented : Called the customer /  Assisted the customer to reset receiver / Showed and explained to the customer the reboot process / Customer understand that it will take a few minutes for the receiver to reboot / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .