I've just purchased map updates for Tom Tom Live, but can't download maps onto device, the computer later closed down
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I've just purchased map updates for Tom Tom Live, but can't download maps onto device, the computer later closed down
Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!
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Very patient, lovely manner, thank you for storing my problems
Dear Chris, It was a pleasure helping you with your TomTom issue today. Here is a summary of the resolution.
Issue identified: customer needed gps updated.
Solution Implemented: I called and remotely accessed computer. I updated gps via remote access and now gps is working properly. Problem solved.
If issue resurfaces: Please follow the same steps again if the issue resurfaces. Also you can contact support by email at s**t@experthelp.com or by phone at ***-***-****
Byron Narciso
TomTom Tech
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