I need help.... my boss wants to do your upgrade to 50GB (from the email you sent him). All of this was setup by another person (who is...

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Brad ,

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Hi Brad,

Please follow the steps belowand letme know if it helps. 

On your Boss' iOS device

1. Go to Settings > [Boss' Name ] > iCloud > iCloud Storage. 
   • If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage.
2. Tap Buy More Storage or Change Storage Plan.
3. Choose a plan, then tap Buy and enter your Apple ID password.

On your Mac

    Choose Apple menu > System Preferences, click iCloud, then click Manage.

    Click Buy More Storage or Change Storage Plan (in the upper right).

    Choose the amount of storage you want, then follow the instructions that appear.

On your Windows computer

    Open iCloud for Windows, then click Storage.

    Click Buy More Storage or Change Storage Plan.

    Select the amount of storage you want, then follow the instructions that appear.

OK. Let me know if it helps.

Hi Brad 

I have not heard back from you yesterday. Please post a message on this page sharing the current status of the issue or if you still need help from me. Thanks

Hi Brad 

I have not heard back from you in a while. Please post a message on this page sharing the current status of the issue or if you still need help from me.If you're having a problem getting back to this page please email us at s**t@experthelp.com. 

I have not heard back from you in a while. Please post a message on this page sharing the current status of the issue or if you still need help from me.If you're having a problem getting back to this page please email us at s**t@experthelp.com. 

Dear Brad, It was a pleasure helping you with your Icloud  issue today. Here is a summary of the resolution.

Issue identified : Icloud storage upgrade 
Solution Implemented :  Provide instructions below on how to upgrade icloud storage  | Resolved 
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****