2016 Rio. Horn doesn't work...probably since new. Fuse OK. I don't care for dealers. Something I can handle?

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with KIA nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Carl! Thank you for choosing ExpertHelp.com. May I know if you still using the original horn? When you check the fuse have you check the fuse relay? If not please check it is located under the hood. Please see the picture below for reference #2 is where the horn relay located. 

Please advise me if this helps. If the horn relay is working then there is a possibility that there is a problem with your horn. I will leave this page open and will wait for your response.

Check if there is a fuse relay. And if there is try to test the relay if its good.

No worries. I will leave this page open for your updates.

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

I see. Please do keep me posted what will be the result. I will be back tomorrow 10 AM CST or just post your response here for updates.

Thank you.

Hi Carl. Relay location mark #2 on the picture provided below.

You can check inside that box.

Any updates Carl? I will be standing by for your response.

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST. I will try to call you again tomorrow.

Great your issue is already resolved! You can always post your question hre on hour site and rest assured me and my fellow experts will assist you. Please do not forget to click on the Green Accept Answer button for me to receive a credit for assisting you. Thank you for allowing us to help you.

Dear Carl, It was a pleasure helping you with your Kia issue today. Here is a summary of the resolution.

Issue identified : Horn not working.
Solution Implemented : Live chat with the customer. Assist customer on the issue. Provide the diagram on this page where the relay is located. Customer replace the relay and the horn is now working. Issue resolved. Case closed. Chat ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**[email protected] or call us on our support number ***-***-**** )