99 dodge ram truck the truck starts when you put the cables on the battery with key or not.

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Customer

99 dodge ram truck the truck starts when you put the cables on the battery with key or not.

Last updated
Relly De Jesus
Dodge Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with DODGE nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Customer

ready

Posted
Relly De Jesus
Dodge Mechanic

Hello Fred

How are you doing? Hope everything is well. When was the last time you replaced the starter?

Relly

Posted
Customer

ready here sir

Posted
Relly De Jesus
Dodge Mechanic

Hello Fred

How are you doing? Hope everything is well. When was the last time you replaced the starter?

Relly

Posted
Customer

never

Posted
Relly De Jesus
Dodge Mechanic

Ok Fred, the solenoid surely is grounded and will require replacement. 

Do you see the solenoid above the starter rotor? It surely is faulty and will require replacement to resolve the issue. Once replaced you'll be good.

Relly

Posted
Customer

thank you sit i think we found the problem

Posted
Relly De Jesus
Dodge Mechanic

Dear Fred, It was a pleasure helping you with your Dodge issue today. Here is a summary of the resolution.

Issue identified : Vehicle turns when battery is connected
Solution Implemented : Grounded / faulty starter solenoid that will require replacement. Solution Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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