I have a sony Bravia TV and I want to connect it to my Denon AVR-2105/885 receiver

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Customer

I have a sony Bravia TV and I want to connect it to my Denon AVR-2105/885 receiver

Last updated
Ferdinand Aquino
Sony Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Sony Expert

Hi Dennis,

Thank you for waiting!

May I ask the Model of the TV?

Posted
Customer

I will have to check back with you as I have an appointment I have to get to. Chat later!  Thanks

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Customer

I am back, do you have time to help me?

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Ferdinand Aquino
Sony Expert

Yes Dennis,

May I ask the Model of the TV?

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Customer

Sony Bravia

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Ferdinand Aquino
Sony Expert

Thanks for the update.

The only connection it will do to the Denon is it will amplify the Tv's Audio.

Is that your goal or you have something else in mind?

 

Posted
Customer

I am trying to run the sound from my tv thru my Denon receiver so I can use my wired surrond speaker system

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Ferdinand Aquino
Sony Expert

I see,

Are you getting your channles locally through antenna or do you have a Cable or TV box?

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Customer

cable

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Ferdinand Aquino
Sony Expert

Can you tell me what cable system or subscription your with?

they provided you with a TV box or a cable box right?

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Customer

Cox Cable

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Ferdinand Aquino
Sony Expert

 

If you look at the back of your cox Cable box 

Does it look like Picture number one or two?

1

.

2.

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Customer

most like #2

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Ferdinand Aquino
Sony Expert

Is it ok to call you?

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Customer

I am not excited to spend the additional $30

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Ferdinand Aquino
Sony Expert

Im doing it without the $30 upgrade.

Its just very complex to type all of it here.

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Customer

ok, thank you very much cell # ***-***-****

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Ferdinand Aquino
Sony Expert

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Ferdinand Aquino
Sony Expert

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Ferdinand Aquino
Sony Expert

Dear Dennis, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified : Connecting the Sony Bravia to Audio out on a Denon Receiver.
Solution Implemented : 

Call customer 

Advised customer 2 possible option to Audio out on the Denon

1. Optical Digital Audio

2. 3.55mm headphones jack to Denon

Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****

 

Posted

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