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need help connecting sony dvd to my new Sanyo tv
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Weldon,
Thank you for waiting!
May I know what is the model of the DVD and TV?
model # for sony dvd, model # for tv fw32d06fb
What is the DVD model?
I entered mod #for both
model # for DVDdvpns315
model #$for dvd dvpns315
I listed mod # for both tv and dvd
Ok Let me check it.
Can you confirm you got these ports on the back of the TV?
yes
Ok Now on your DVD Can you confirm this is your DVD connector?
yes
Ok you will need to use an RCA cable like this on boh ends. do you have this kind of Cable? Red yellow and White?
yes
Ok Make sure this is how it is connected.
Let me know if it is like that connected
yes they are connected that way now
OK make sure both TV and the DVD is ON
On the TV remote click on the source button and tell me what the options are.
under sourse these are listed :tv,hdmi, hdmi,video,pc. I think that the choice of component was there also
choose Video and that will display your DVD
choose Video and let me know if that works.
GREAT !!! it works
Dear Weldon, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified :
Assistance in connecting a Sony DVd to sanyo TV
Solution Implemented :
Provide customer the connection diagram
customer confirmed the set up
tested playing
Issue resolved
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