When the refill rinse Aid comes On the washer will not start and aN error h01 comes on.On a previous occasion an error h02 came on. Your tech talked me through a hard start and it worked.b
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When the refill rinse Aid comes On the washer will not start and aN error h01 comes on.On a previous occasion an error h02 came on. Your tech talked me through a hard start and it worked.b
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Hi John! Thank you for choosing ExpertHelp.com. May I know the brand and model of your washer. And when did this problem started. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.
Silence plus 50 D a model SHE3ARF5UC/22. FD9706.Yesterday.
Thank you for your response. Can you try to unplug it for about 5 minutes from the power source and then plug it back again and see what will be the result. I will be standing by.
No can't get installed washer out of the unit.
I see. Also try to hold down the delay start button for about 5 seconds this could also clear the error code. Hope this helps.
That did the trick. It appears to be working. Thank you. John.
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That appears to be working. Thank you, John.
Please don't forget to click on the Green Accept answer button. Thank yo for allowing us to help you.
Dear John, It was a pleasure helping you with your Washer issue today. Here is a summary of the resolution.
Issue identified : Error code H01
Solution Implemented : Live chat. Provide the steps on how to clear the code on the chat page. The steps work. Issue resolved. Case closed. Chat ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )
Byron Narciso
Technician
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