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Trying to access a Dropbox file sent by a colleague. Can't open. Keep being asked to verify my account by clicking on anE mail sent to me for that purpose. Sadly the E mail in question has not been sent to me by the Dropbox Team. I have no way to verify my account firstname.lastname@example.org Can you help me? Thx
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Dropbox nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Thanks for waiting. Im here to help. May I know what device are you using to access the dropbox file that was sent by your colleague? Is it a computer or a mobile device?
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