My TV is not working. It just cut off and just shows snow.

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Verizon nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Hi Robert,

Thanks for waiting. Im here to help. Let me call you please dont close this chat window.

Dear Robert , It was a pleasure helping you with your Verizon issue today. Here is a summary of the resolution.

Issue identified : No Picture / Snow Screen

Solution Implemented : Called the customer / Advised customer to use the TV remote to change the input / We change the input to AV2 and the picture is now showing / Issue Resolved / Answer Accepted

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