My landline phone is cutting out when someone is talking to me. I can't understand what they are saying.

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

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I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

 Hi Ronald,

Thanks for waiting. Im here to help. May I know what type of phone you are using? Is it a regular home phone or a DECT phone (wireless w/ base station)?

Thanks for your response. When did the problem started to happen? Do you encounter any issues with your internet connection when this problem started?

 Is it happening on all calls? Outgoing and incoming?

Is there a number I can call you aside from your landline?

What is your landline number?

PAD2038G75

 Dear Ronald , It was a pleasure helping you with your Verizon issue today. Here is a summary of the resolution.

Issue identified : Static on the line

Solution Implemented : Called the customer / Advised customer to unplug the phone from the phone socket and put it back to check if it will remove the static - no go / Explained to the customer that it is a possible line issue / Assisted the customer to setup a tech visit using the Chat page of Verizon / Successfully schedule a tech for tomorrow to fix his line / Customer is happy with the assistance / Issue Resolved / Answer Accepted

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